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Nest thermostat saying Please remove the thermostat from base then reattach; blue light circles nest

MFFortress
Community Member

F761A636-0CCB-4323-B037-FB9FA1307759.jpeg

Not sure what todo I dont have C Wire but i charged this for a few hours and after a few hours of use it said this and the blue light starts to circle the message.  

 

4 REPLIES 4

MFFortress
Community Member

Here is my wire set up 

F19A2746-C085-4E31-A897-F0A109E09435.jpeg

EdwardT
Community Specialist
Community Specialist

Hi MFFortress,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. To isolate the issue, please try removing the device from the base and double-checking the wires behind. They should be snug, so they are not pushing the device forward. Please let me know if that helps.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi MFFortress,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi MFFortress,

 

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward