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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

Nest Thermostats won’t load back on Google Home

So a short time ago I had to remove my Google home app because of a Dropbox connection issue at work. When I reloaded the app my thermostat connections were gone. All the other items I controlled via G home were back and functioning great. I can not ...

O/B wire on a Nest

I replaced my old non programmable thermostat with a Nest thermostat. The old thermostat used C, O, W, Rh jumped to Rc, G & Y. Connect the wire to the Nest, minus the jumper. With the O wire connected, the Nest is saying the I have Heat pump but I do...

Rgrochan_0-1675137332896.jpeg Rgrochan_1-1675137561003.png
Rgrochan by Community Member
  • 3399 Views
  • 3 replies
  • 0 kudos

PreCheck Issue for Nest Learning Thermostat

I have an Aprilaire 8444 thermostat. It was reconfigured from battery powered to furnace powered when central air was installed 3 years ago. I am looking to have a Nest Learning Thermostat installed. When I checked the C line voltage I only show 15.9...

watsomd by Community Member
  • 282 Views
  • 4 replies
  • 0 kudos

Battery Issues Nest Thermostat

My Nest Thermostat is about 2 years old and yesterday I received a notification that the batteries were low. I have tried multiple brands of batteries, making sure they are all alkaline 1.5v, and it will not power on with any other batteries. If I pu...

Lbenham by Community Member
  • 570 Views
  • 11 replies
  • 0 kudos

Possible DOA for Nest Thermostat

Over the summer I purchased 2 Nest thermostats, in preparation for a renovation project from my local state energy savings website. Well the project got delayed, and when the electrician finally went to install the thermostats this weekend, one would...

Jammad by Community Member
  • 316 Views
  • 7 replies
  • 0 kudos

Nest 3rd Generation replacement

Can I use the same base if I replace a 3rd Generation Nest Thermostat with another 3rd Generation thermostat?

KAM80 by Community Member
  • 294 Views
  • 5 replies
  • 0 kudos

Thermostat Eco setting

How can I adjust Eco temperature. When we are away I’d like heat to be set at 65. One thermostat keeps defaulting to Eco at 56 degrees. The other thermostat defaults to 66 degrees. I can change START time. No way to schedule end time or change the te...

LLP51 by Community Member
  • 271 Views
  • 4 replies
  • 0 kudos
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