Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Air not blowing cold
Good morning, I have two Google Nests set up in the house. The first one is working fine. The second one connected to a different AC system is giving me trouble. Honeywell thermostat originally. The aux wire is not something I have encountered in the...
Resolved! W5 Error code
My nest thermostat is not finding my network to allow use with my mobile phone receiving W5 code
Learning Thermostat won't heat my water - System boiler
We have had no issues for nearly three years, a few days ago our water was cold. We have reset the thermostat, checked the wiring (no issues) and the only way we can get hot water is if we put the heatlink onto manual, when we do this the hot water t...
New Nest, wire plate turns on heat and stays on no matter what. Help
Hi all,Long time listener first time caller. I have a basic oil burner with two wires, R and W. For reasons I wont get into I've had no thermostat the past few weeks and have been simply connecting and disconnecting the raw wires to turn the heat on ...
Garage 2 wire heater. No C wire terminal. Nest Power Connector not working
I have a natural gas heat only system in my garage. It’s two wire (R &W) with no C terminal at the heater controller. After installing the Nest, I was informed that I needed a nest power connector. I bought that and since I have no C wire terminal, I...
Nest not working after September 2023 update
Can longer control my device with my Alexa smart home. Stupid they did that update just to make it no longer work. I re-added it and I can see it in my Alex app and control it from my app but voice controls will no longer work.So only want to use it ...
My nest thermostat history is missing the last two days
My nest thermostat history is missing the last two days
Resolved! multiple thermonstats to control single zone valve
Hi all,hoping someone can help me out here. I have a traditional Gas central heating system that is comprised of 2 zones (upstairs and downstairs).The downstairs "zone" is actually an underfloor heating system that is controlled by 5 nest 3rd generat...
Nest thermostat history GONE
After the nest app showing incorrect data yesterday all history is now missing, completely blank history data.
Call for heat while in Cool Mode
My Gen 3 Nest Learning Thermostat sends a constant heat call to my heating system when in Cool mode.I assume this means my 1 yo Nest has developed a serious problem. Any thoughts before I drop more $ on a new Nest?
