Nest thermostat schedule stopped working

[Pkglenn]

My nest thermostat has been working fine for years and following my manual schedule perfectly until today. Now it does not change the temperature settings at the selected times. Everything is set correctly but it doesn’t adjust to the schedule anymore. I can manually change the temperature to make the furnace go on. I did a restart  and the schedule still doesn’t adjust the temperatures. Is it broken or should I do a complete reset?

[Pkglenn]

Fixed. I guess the restart worked after all. The next scheduled adjustment worked. 

[Jake]

Hey Pkglenn,

I am glad to hear you were able to resolve the issue, and everything is good to go from here.

Hey Dalmom,

I wanted to follow up and see if I could be of any help. Did you manage to remove your device and reinstall it? If that is done, your schedules will be deleted from your thermostat, and you will need to create a new schedule. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hi Dalmom,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[DalMom]

I am having the same problem. We were away for 5 weeks so changed it to away mode. The problem was I couldn’t go back to home mode. I disabled it and started over as if it was just installed. I now can’t get it to follow my schedule I set.