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Nest thermostat turns heat on every day.

Dragonclaw
Community Member

Basically,  it turns itself on and heats up to 76°F in the middle of the night 

I turned learning off and it still does this. 

I'm not seeing where in the app I can adjust the calendar. 

Please help

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2 REPLIES 2

Dragonclaw
Community Member

Bump.........

GeremiG
Community Specialist
Community Specialist

Hi @Dragonclaw!

 

Thank you for posting in the community. I'm sorry to hear that your Nest thermostat turns heat on every night. I appreciate your efforts in taking those steps before. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

  • What model of Nest thermostat do you have?
  • Does the heat turn on at the exact same time every night, or does the time vary?
  • Are you using the Home/Away Assist feature?

In the meantime, I invite you to take a look at the following article, where you can find more information on turning off scheduled learning, clearing the existing schedule, editing, or creating the schedule: Disable learning for the temperature schedule.

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi