Nest thermostat turns off

[mrstarr3]

My thermostat has started turning off 

it’s set on cool, but I go to check it and it’s been set to off. 

[Markjosephp]

Hello mrstarr3,

We're sorry for the trouble this may have caused you — let's see what's going on.

A few questions: what type of Nest Thermostat do you have? Are you getting any unusual message on your thermostat when calling for cool? Also, what steps have you tried so far?

I'll look forward for your response.

Thanks,

Mark

[Jeran]

Hey there mrstarr3,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[EdwardT]

Hi mrstarr3,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Thanks,

Edward