Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! New 3rd gen Nest Thermostat is showing warmer temperature than it is
I had a 2nd gen thermostat that was working fine for many years, then it stopped working properly, without any changes on the wiring. It shows a room temperature that is 5 degrees warmer than it is, and won't turn on the heat. The thermostat is set t...
Nest 3rd Gen Thermostat issues with ambient temperature readings and boiler short cycling
I'm on my 3rd set of Nest thermostats in 2 months. 2 zones, upstairs and downstairs, 1 nest for each zone, oil heat/radiators with Peerless boiler 12 years old. I had manual Honeywell round thermostats. One died so decided to upgrade to Nests. My wir...
Thermostat shows wrong temp after adding c wire?
I recently changed from a traditional thermostat to a Nest. It was working fine, but said it needed a C Wire so I added one. This is the one I got from Amazon: 24 Volt Transformer, C Wire Adapter Thermostats, Compatible with Ecobee, Nest and Honeywel...
Is My Thermostat Compatible?
I know that I have a heat pump, but I can’t figure out self installation with my nest pro
Nest Thermostat stopped heating at 64 degrees.
I have a brand new Nest on a brand new furnace that is set for 72 degrees but it has stopped heating the furnace at 64 degrees and it is showing Stage 2. How do I get it to finish heating?
Nest Thermostat showing "Can’t get the weather right now. nest.com/m2” - how to resolve?
Hi, I have 7 Nest thermostat 3rd generation installed and recently one of them start showing a message that says “Can’t get the weather right now. nest.com/m2”, while the others were giving updated info. After a few weeks 2 other thermostat start sho...
Resolved! Nest Learning Thermostat - link to Google Home
Hi I have had a Nest Learning Thermostat installed with the Nest app which works perfectly fine on my phone.I was wondering if it also linked to the Google Home app as the thermostat is not showing on the list of devices currently. I have tried to ad...
Boiler turns on and radiators heat even when Nest temperature is OFF
our Nest thermostat is set in the hallway where there is no radiator. the past few days we have seen that the boiler comes on and the radiators heat even when we set the Heating to OFF.The radiators heat up to 15 degrees easily despite these settings...
Thermostat says heat is on, heatlink doesn't turn on. And manually turning on is fine.
The thermostat was set up by professional March 2022. It had been working fine, until last night I found the house was very cold, I checked the thermostats ( I have two for different floors), both stated heat was on but all the radiators were cold. H...
Reset True Radiant to learning mode
How can I put back the True Radiant feature to learning mode? I have tried with a full hard reset but it did not work: it Always says On Ready.I have set home to be at 20 degree at 8am but this morning heating was on yet temp was 19.5.
