cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4518 Views
  • 0 replies
  • 5 kudos

UK Nest - heating not working

My UK Nest is having a problem with the heating not working.My nest thermostat seems to have stopped firing my boiler for heating in both schedule or manual mode - although the thermostat seems to be working showing the set temperature. The thermosta...

SSfree by Community Member
  • 146 Views
  • 0 replies
  • 0 kudos

No power on Nest Thermostat

our heat link had stopped working. 2 years old, No power at all. Checked by heating engineer. Boiler is working. No work done or power cuts. How do I get a replacement as soon as possible.

Pol21 by Community Member
  • 515 Views
  • 0 replies
  • 1 kudos

Thermostat keeps losing heat link

I have a Nest Thermostat E that I inherited with the house. It took a while but I got it all working last winter. However, all summer I have been getting error notices that the thermostat couldn’t connect to the heat link. Then suddenly it would come...

Neat heatlink wiring

Hi, I have a Potterton thermostate which I am trying to replace with the best heatlink. I have three wires, Blue, red and yellow. Could anyone shed some light as to what connections these should be wired to on the heatlink. I’ve isolated the red, blu...

Matt15 by Community Member
  • 143 Views
  • 1 replies
  • 0 kudos

Heat Link dead

Our heat link is nearly 2 years old (installed winter 2020) and yesterday has stopped working completely. No lights appear at all on the device. I’ve tried resetting it, pushing and holding the button for 20 seconds, turning off its power supply and ...

mgfuller by Community Member
  • 122 Views
  • 0 replies
  • 0 kudos

Nest Thermostat Won’t Turn On

I bought and installed this thermostat over 2 years ago and it’s been working great. All of a sudden, this evening, I notice it’s no longer connected to Wi-Fi. I assume the batteries are low, so I popped it off the mount, swapped fresh batteries (tri...

Error when trying to setup device.

  The device is connected and functions, however near the end of setup I get an Home Address error screen. Then when I go into the device to change the temp. It tells me that it was not fully setup and I need to remove it and start over. This is so f...

81EA1529-63C0-43EA-A3FB-4D6C5A9FDCD8.png
Polls
Do you use automations or Routines in your smart home?
to vote