Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Hot water function
Hi, I'm currently on an oil system, that when on heats both the radiators and hot water tank, it's not separated. I'm trying to figure out if it's possible, can i set up the hot water function on the nest that is literally just turning the whole syst...
Nest compatibility
See attached photos, to see if our system is compatible to replace with a Nest thermostat.
get a nest thermostat replacement
All the posts for W5 error states i need a replacement thermostat. I can't find a customer service contact to accomplish that. HELP!
Nest or Google Customer Support
Does anyone have an actual number or email for some real support? I spent an entire day dealing with Google over several parts of my heating system. It's bad enough that all their support is in India or some other country and I often have a hard time...
Nest thermostat scheduler not working BUT Boost is working for Hot water. What could be the issue ?
Nest thermostat Scheduler not working BUT Boost is working for Hot water. What could be the issue ? The only change done was Honeywell Valve was replaced.
Resolved! New 3rd gen Nest Thermostat is showing warmer temperature than it is
I had a 2nd gen thermostat that was working fine for many years, then it stopped working properly, without any changes on the wiring. It shows a room temperature that is 5 degrees warmer than it is, and won't turn on the heat. The thermostat is set t...
Nest 3rd Gen Thermostat issues with ambient temperature readings and boiler short cycling
I'm on my 3rd set of Nest thermostats in 2 months. 2 zones, upstairs and downstairs, 1 nest for each zone, oil heat/radiators with Peerless boiler 12 years old. I had manual Honeywell round thermostats. One died so decided to upgrade to Nests. My wir...
Thermostat shows wrong temp after adding c wire?
I recently changed from a traditional thermostat to a Nest. It was working fine, but said it needed a C Wire so I added one. This is the one I got from Amazon: 24 Volt Transformer, C Wire Adapter Thermostats, Compatible with Ecobee, Nest and Honeywel...
Is My Thermostat Compatible?
I know that I have a heat pump, but I can’t figure out self installation with my nest pro
Nest Thermostat stopped heating at 64 degrees.
I have a brand new Nest on a brand new furnace that is set for 72 degrees but it has stopped heating the furnace at 64 degrees and it is showing Stage 2. How do I get it to finish heating?
