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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4531 Views
  • 0 replies
  • 5 kudos

New nest thermostat, no RC connection

I have installed a new mirror type nest thermostat. I have a 24v transformer to compensate for my lack of a C wire, R and W only. I know that I connect one of the transformer wires to the C terminal but this unit has no RC terminal for the other wire...

Donnie115 by Community Member
  • 1371 Views
  • 3 replies
  • 0 kudos

Can't reconnect thermostat after accidentally deleting

After I accidentally deleted my profile, I cannot reconnect my thermostat. I've tried resetting doing everything I possibly can. I know I can hook it up to the computer and enter some code code. If somebody can walk me through that I'd be grateful.

Norcal20 by Community Member
  • 213 Views
  • 3 replies
  • 0 kudos

Nest Thermostat

My app won’t connect to the thermostat to allow me to control it from the app. I have Bluetooth on. I am standing right by it. Just keeps saying unable to connect try again. It was connected to an old email but it was a work email and I no longer wor...

Jswolfe by Community Member
  • 1084 Views
  • 11 replies
  • 0 kudos

should the fan activate when calling for heat

When initially setting up my nest, one of the questions asked was "should the fan activate when calling for heat," it said "you can always go back and change this setting later," (or something like that). Where do I find this setting to change it, wi...

Nestsetup.jpg
LarryTate by Community Member
  • 4946 Views
  • 4 replies
  • 0 kudos

Resolved! Adding a 3rd Generation thermostat to google home

OK I have a 3rd Generation Nest Thermostat. I have installed the Nest app and I am connected to the thermostat as owner. If I try to add family members, it tells me I have to use the Google Home app. The family members are already there in Google Hom...

PaulBurden by Community Member
  • 1330 Views
  • 10 replies
  • 0 kudos

Wiring help

Im tying to wire the tstat and i have a rh and rc wire can this be done? If so how. The other wires are y,w,g

Nest thermostat loss of power e102

Hello, I have a 4 wire system. The thermostat worked fine for AC. Had a chilly but decent day today to burn off summer, lol. Clicked on the heat, and I seemed to only have partial power? The regulator was snapping back into place instead of staying o...

MikeB14 by Community Member
  • 1764 Views
  • 14 replies
  • 0 kudos

E79 error after 2 weeks working fine

I installed 3rd generation nest to replace my overly complicated and crappy Trane thermostat...although system is a Carrier.I came home today to find the E70 error no power to C wire.I cut off 1/4 inch / restripped wire and reconnected. Same error.Th...

stifland1 by Community Member
  • 283 Views
  • 3 replies
  • 0 kudos
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