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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 12716 Views
  • 0 replies
  • 6 kudos

Nest compatability

The app says my system is not compatable, but that doesn't make sense. I have several installed at my other home. Here is wiring photo. Help?

124 Wiring.jpg
DanO1 by Community Member
  • 737 Views
  • 9 replies
  • 0 kudos

Won’t stay powered up.. then Red blinking light

Had a new Heating/AC system installed in late August. Nest Learning Thermostat worked great until Mid December. Then started saying I needed to renter Date and Time. After a few weeks of that… it shuts down after a few seconds of display time and sta...

JPKill70 by Community Member
  • 566 Views
  • 5 replies
  • 0 kudos

wiring diagram for Nest with hot air/AC system in AZ

Home App never provided a wiring diagram in the course of installation, promises notwithstanding. I attached wires labeled R, G, Y, & C to those terminals on the Nest and the wire labeled O to the Nest terminal terminal marked OB. No heat. Removed wi...

Harvey2 by Community Member
  • 410 Views
  • 3 replies
  • 0 kudos

Nest Thermostat lost WFI connection and won't reacquire.

I have run into a connectivity issue on my Nest Thermostat. It has run problem free for just under two years. A few days ago it went offline and informed me it could not find the network. It shows the following product information. Model Display 3.7 ...

JoHo by Community Member
  • 759 Views
  • 6 replies
  • 0 kudos

New Thermostat wont add it to my account

Help,I’m adding a new thermostat I scan the code my phone and the thermostat are on the same wifi as other Thermostats.A screen comes up looking for other products to assist and it shows a camera & thermostat picture and looks like it’s looking for o...

tamulloy by Community Member
  • 447 Views
  • 3 replies
  • 0 kudos

Nest Thermostats

I have six nest Thermostats in my home and one suddenly disconnected from wifi and shows offline in the app. All others are fine. I can't seem to find anyway to reconnect it to wifi.

rrellison by Community Member
  • 645 Views
  • 7 replies
  • 0 kudos

Connect the phone app to Nest Thermostat

I have been using the Nest thermostat successfully for several years. but last week my phone app disconnected from my thermostat. Have done several things from replacing the app to disconnecting the nest from the network and reconnecting to my networ...

ddigger by Community Member
  • 610 Views
  • 3 replies
  • 0 kudos

New setup -

New Nest just connected. Trying to obtain the Entry Key, but house logo frozen on the display screen. Is there a trick to get to settings?

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