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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4670 Views
  • 0 replies
  • 5 kudos

Nest wiring question

Hello, Can someone help me determine if my HVAC is compatible with the standard nest thermostat?The green wire is a G.Thanks in advance for any help. 

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Bcas400 by Community Member
  • 203 Views
  • 3 replies
  • 0 kudos

Resolved! Can't connect Nest thermostat to Home app

For the last week my Nest thermostat has been working intermittently & showing a low battery (3rd Gen Nest hard wired). All other Nest devices working properly. Reset router anyway. Selected device reset on thermostat & removed in the Home app. Start...

MelB by Community Member
  • 918 Views
  • 4 replies
  • 1 kudos

accurate thermostats

@Nest thermostat: respect your goals but to get to the next level: use temp sensors every (5m)^2; map airflows; control all registers

Resolved! Nest Learning Thermostat

I have two questions.I have an oil burner with central AC, and two zones upstairs and downstairs. If I set the downstairs to either heat or cool will the upstairs Nest Learning thermostat also switch automatically?The second question is my system doe...

Midknight by Community Member
  • 476 Views
  • 7 replies
  • 0 kudos

Field Tester needing assistance

I’ve been a tester for almost 10 years. The beta app recently expired and there isn’t any no ones rendering the hardware useless. Can someone direct me to the right support? The beta site doesn’t render any responses. Please help.

Herdy by Community Member
  • 1090 Views
  • 8 replies
  • 4 kudos

Nest Thermostat Set Up Issue

Followed all instructions with no problems. Got to the end and received an SSO error message. Help content advised to remove device and added back again. When I try to add it back it says unable to locate device. Help

MomMargie by Community Member
  • 274 Views
  • 3 replies
  • 0 kudos

Lost wifi

Ok, had this thermostat for about a year. Lost wifi connection a few days ago and have spent hours trying to get it back. Benn rest many times. Deleted it from nest app multiple times and still no help. Nothing has changed with my wifi. I’ve gone rou...

Mhicks by Community Member
  • 210 Views
  • 3 replies
  • 0 kudos

Compatibility Check? No power

Comparability check? Old thermostat (pictured) is the pro T805. I’m under the impression that it’s a 30v thermostat. Heat only. W and RH wires connected but I’m getting no power to the NLT. Could this be the common wire issue  

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Neat heat link

Hi my heat link won’t work it has a light when u connect via a charging cable but this has been hard wired but it’s not responding even after trying all the resets etc I’m starting to get really annoyed now I need this fixed

Jostie82 by Community Member
  • 198 Views
  • 2 replies
  • 0 kudos

House cold thermostat says its 22 degrees,

My elearning thermostat shows room temperature at 22 degrees but it's very cold in the house. I'd say its more like 15 degrees but I have nothing to check that with. So to warm the house for an hour I'm having to set stat at above 22 degrees together...

Royf by Community Member
  • 1628 Views
  • 14 replies
  • 0 kudos
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