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hi

boba_krug
Community Member

Hi

o can t conect my thermostat because i cant remember my pin number olso i delited app from my phone 

how to deal with this now and unlock ,y thermostat

thanks

Vlad

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Your thermostat should still be connected to Wifi. If you reinstall the app on your phone and login with the account you originally used, you will be able to see the thermostat in the app and reset the PIN? See the "How to change the lock code" section of this help article:

Lock and unlock your Nest thermostat - Google Nest Help

Ryan_G
Community Specialist
Community Specialist

Hi boba_krug,

 

Thanks for reaching out here in the Google Nest Community.

 

I'd like to jump in here and check if you've seen davidking's response. Let us know if you have further questions by replying to this thread.

 

Thanks for the help here, davidking.

 

Regards,

Ryan

Jhonleanmel
Community Specialist
Community Specialist

Hey folks, 

 

Thanks again for helping here, @Ryan_G and @David_K
@boba_krug, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know. 

 

Best,
Mel

janthadeus
Community Specialist
Community Specialist

Hi all,

 

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.


Thanks your help here, davidking, Ryan and Mel.

 

Cheers,

JT