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Nest thermostat won’t connect to my iPhone

Jbbuckaroo
Community Member

I just connected a new Nest third generation learning thermostat to replace an existing nest third-generation learning thermostat that had battery issues. I was able to connect the new thermostat to Wi-Fi. However it will not connect to my iPhone on the Nest app. I have four other nest learning thermostat in my home. However, this new one which is the exact same as the one I replaced is now creating a problem by not connecting to my iPhone. I’ve rebooted the app and it is connected to my Wi-Fi. Solutions?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Jbbuckaroo,

 

I wanted to follow up and see I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Jbbuckaroo,


I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best, 

Melba