Nest thermostat wont expect my password or email no more?

[Frank7]

Nest thermostat wont expect my password or email no more?  I can not setup it up,  on google hub? 

[EdwardT]

Hi Frank7,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• What message are you getting when you try to sign in with your email and password?
• Can you still control your Nest Thermostat stand alone?

Looking forward to your response.

Thanks,

Edward

[Jake]

Hey Frank7,

I wanted to check in and see if you managed to see Edward's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey Frank7,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake