10-16-2021 05:30 AM
Anyone know how to maintain a steady temperature on this thermostat, I have it set at 18 c but the thermostat won’t kick in unless I manually turn it to over 20c and then when it goes off I have to turn it higher every time
12-02-2021 05:56 AM
Hey @Tonylee,
I'm sorry about such a delayed response, we've been dealing with higher than expected volumes. I'd like to assist you on this matter, but I need you to clarify a little bit more what's the issue because if you set your temperature to 18 C and it doesn't drop below, the heating won't start, which is expected behavior. Please let me know if you've got it sorted or if you still need assistance.
12-06-2021 08:08 AM
Hi. I wanted to check in. Do you still need assistance?
If so make sure to let us know here.
12-09-2021 08:27 AM
Hey @Tonylee,
Since you haven't replied yet I'll have to lock this thread now, but if you still need assistance, you can reach us on our support channels(Phone, Chat, Social Media and here on Community).