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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

E74 code no power to rh wire

I have had my generation 3 next for a few years. Just this week it started showing:E74 code no power to rh wireI have charged the unit, I have reset the unit, checked the wires, followed all of the instructions but the same message persists.what do I...

Lyssamkay by Community Member
  • 122 Views
  • 1 replies
  • 0 kudos

Nest Thermostat

I have an American Standard thermostat and just purchased a Neat Learning Thermostat. The only wire from the old thermostat that I cannot determine how to connect to the Nest is a wire connected to the BK terminal. That terminal is for VS mode for th...

Jmolimpi by Community Member
  • 187 Views
  • 3 replies
  • 0 kudos

Resolved! Installing a Nest Thermostat with 6 Wires

@CoolingWizardI am trying to install a Nest Thermostat in a new build home with 6 wires:yellow, white, green, blue, red, blackBuilder installed a Honeywell Smart Thermostat with the following set up:Yellow to YWhite to WGreen to GBlue to CRed to RBla...

Kate1973 by Community Member
  • 317 Views
  • 1 replies
  • 0 kudos

Heat Link stopped Working

Hiya,Our Google Nest Thermostat was installed 2years ago & all worked fine. Until now when we want to fire up the heating system for the first time this Winter.So the Heat Link is not showing any lights. I pressed the button for 20 seconds to reset i...

FearNus by Community Member
  • 498 Views
  • 11 replies
  • 0 kudos

How to remove a wire broken off inside Nest thermostat?

I just bought a Nest G4CVZ thermostat that was supposed to be new. However, when i opened it up and looked at the base where you connect the wires, one of the wires has broken off leaving a piece of wire inside the base connector. Is there a way to r...

MatthewH by Community Member
  • 384 Views
  • 4 replies
  • 0 kudos

Google Nest house and arrow image

I've had a Nest Thermostat E for a couple of years but was recently away for 6 weeks and the thermostat was unplugged. I've plugged it back in and it wouldn't connect to the Heatlink, so I tried to reset the thermostat and now it's showing a house an...

EEJohns by Community Member
  • 167 Views
  • 1 replies
  • 0 kudos

Nest heat pump system does not recognize emergency heat

I installed a new Nest Learning Thermostat for my heat pump. Followed directions, but Nest thinks my Heat Pump has auxiliary heat, when in fact, according to the HVAC technician, it has emergency heat. I understand that I have to manually control eme...

JeffHook by Community Member
  • 2066 Views
  • 1 replies
  • 0 kudos

Robertshaw LV2-1042

I am trying to figure out if I can use the nest thermostat with the Robertshaw LV2-1042 thermostat wiring. There are no labels at all inside, system is heat only. Thank you for your help!

Wlukaz by Community Member
  • 93 Views
  • 1 replies
  • 0 kudos
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