cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4524 Views
  • 0 replies
  • 5 kudos

NEST not turning on heat at desired temperature

I have 2 NEST thermostats in my house, 1 of which I’m sure is glitchy. Before I go any further, both thermostats are identically set up and fully up to date. Have tried restarts and resets and still this glitch remains with one of them. Let’s say I s...

Second stage heat (w2) not showing voltage at furnace

I just wired my Nest Learning Thermostat to my 2-stage furnace. While doing the built in test on the Nest to verify function, I cannot get the 2nd stage heating to work properly. Single stage (1st stage) works properly.At the furnace, in first-stage ...

rkrohn by Community Member
  • 119 Views
  • 1 replies
  • 0 kudos

Thermostat heat sensor

Hello, Based on my research it seems Google Thermostat doesn't have a temperature sensor to buy.I just want to double check. 

1000011128.jpg
Radoo by Community Member
  • 120 Views
  • 1 replies
  • 0 kudos

Puzzling Email and Chat

I received the following email from google nest:We've identified an issue with your new Nest Thermostat and its ability to draw power from your heating or cooling system. Unfortunately, the issue cannot be fixed on your device, but we’d like to repla...

RichardK by Community Member
  • 253 Views
  • 5 replies
  • 0 kudos

Nest H72 error message

I have recently tried to turn on my heating using my Nest App and shows me the H72 error message.I’m still able to turn the heating on using the device but cannot use the app. However it did use to work. I have tried plugging the device into a differ...

AmyGardner by Community Member
  • 637 Views
  • 16 replies
  • 0 kudos

Nest schedule keeps reverting to old settings/other settings

I have a Nest thermostat 3rd generation which I have successfully controlled from my iPhone via the Nest app.My iPhone features the very latest IOS app update.I always use the manual scheduling in the app, and have switched off all of the auto-schedu...

joehum by Community Member
  • 644 Views
  • 6 replies
  • 1 kudos

Resolved! Heating only comes on when hot water is on

We have a oil fired central heating system. The heating will only turn on if the hot water is on. If the hot water is not on, the central heating pump will turn on, but the boiler will not fire up. This means that controlling a target temperature is ...

Newlands by Community Member
  • 2158 Views
  • 32 replies
  • 0 kudos

Moving from Gas to Air Source

I have had a Nest thermostat for several years (plus other Nest products) and have been delighted. Last week I has an air source heat pump connected to replace my gas boiler but the thermostat does not seem to want to connect. What do i need to do?

Rob1951 by Community Member
  • 103 Views
  • 1 replies
  • 0 kudos
Polls
Do you use automations or Routines in your smart home?
to vote