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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4518 Views
  • 0 replies
  • 5 kudos

Resolved! Cannot turn heating on

I have a 2nd Generation (I think) Nest Learning Thermostat. 3 days ago I turned the heating on for the first time since the summer and it worked fine. I only used it for a couple of hours and turned it off. Today, when trying to turn the heating on I...

liteman by • Community Member
  • 259 Views
  • 3 replies
  • 0 kudos

Nest power connector

Hello I have a Utica boiler system with a Honeywell control board I believe this is the model number of it Utica-Dunkirk 240009241 CONTROL BOARD when I went to install the nest thermostat they said I needed the nest power connector but I can’t figure...

TD023 error , unable to connect

I installed the Nest app on my I phone, and the app scans the QR code, and it recognizes it as a Nest E thermostat.It tells me to plug in the thermostat, but it will not connect to the thermostat, and the error is TD023.

setting low and high temperature on the same day

I want Nest E to set the desired temp to 69 at 6 AM and set the temperature to 60 at 10PM every day. I cannot seem to shut off eco and I can't get Nest to do this simple task, HELP! I really wish I had my Honeywell back

Judybee by • Community Member
  • 117 Views
  • 1 replies
  • 0 kudos

Nest Gen 3 Learning Thermostat Install

Hi! I just installed a gen 3 Nest Thermostat. The thermostat is powered on but it will turn on the heat or the fan. The old Honeywell thermostat had 3 wires - G, W, R.Photos in order are: old thermostat wiring, old thermostat, wiring in furnace, nest...

Dominick_ by • Community Member
  • 234 Views
  • 2 replies
  • 0 kudos

Nest Heat Link has died - no power getting to it

My 3rd gen heat link is hardwired to the mains but has just stopped working.There are no lights showing at all.I've had tried to reset it by pressing the button for 10 seconds and then 30 seconds but it is definitely dead as no lights are showing.The...

Kraven10 by • Community Member
  • 609 Views
  • 15 replies
  • 1 kudos

Returning to a warm home

I’m keen to understand if there is a way to have my Nest Thermostat automatically come on whilst I am away….at the moment I have the Away function set which is a nice feature but with colder weather, I want to come home to a warm house….From what I c...

NEST not turning on heat at desired temperature

I have 2 NEST thermostats in my house, 1 of which I’m sure is glitchy. Before I go any further, both thermostats are identically set up and fully up to date. Have tried restarts and resets and still this glitch remains with one of them. Let’s say I s...

Second stage heat (w2) not showing voltage at furnace

I just wired my Nest Learning Thermostat to my 2-stage furnace. While doing the built in test on the Nest to verify function, I cannot get the 2nd stage heating to work properly. Single stage (1st stage) works properly.At the furnace, in first-stage ...

rkrohn by • Community Member
  • 119 Views
  • 1 replies
  • 0 kudos
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