cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4003 Views
  • 0 replies
  • 5 kudos

Nest e Thermostat - can I test without connecting to furnace?

Hi - I appreciate any insight...I have a Nest e thermostat and remote sensor that I purchased 3 years ago. After installation, we had several issues with the thermostat losing connection to our home wi-fi. I finally removed the thermostat and re-inst...

RickDJ by Community Member
  • 232 Views
  • 3 replies
  • 0 kudos

"Set up" icon doesn't respond - replaced modem

New modem requires "reinstall" for existing Nest Thermo. Instructions say to tap on "set up" gear icon to connect thermo to wifi, however the setup icon is grayed out and not responding. I've been all over my "home" app and googled for help but am no...

Google wifi keeps connecting nest to 5ghz

My 3rd gen nest thermostat keeps going offline randomly with my Google WiFi mesh network. Checking my google wifi connections, it says the thermostat is connected with 5ghz. I know the nest thermostat only has 2.4ghz. Google WiFi does not let you hav...

Michael74 by Community Member
  • 254 Views
  • 4 replies
  • 0 kudos

Is my system compatible

Wiring Pic I have a furnace only heating system. My old thermostat has a W and RH wire with a RH to RC jumper. So no c-wire. Is this compatible with Nest thermostats? If so, which ones. Thank you for any help!!!I tried posting a picture but it would ...

Jst8215 by Community Member
  • 980 Views
  • 14 replies
  • 0 kudos

Feature Request - Use Coldest Sensor

I have the Nest Thermostat and 3 temperature sensors, 1 in each of my kids rooms. I would love it if I could just tell my thermostat to use whatever sensor is the coldest. I just want to make sure none of their rooms get below a certain temperature, ...

Nest thermostat won't follow schedule all of the sudden

Thermostat is 3 years old. It's worked fine up until now. Now that it just got cold in TX we changed it to heat and it will not activate the furnace which is only 1 year old. Furnace guy came out and furnace worked fine for him. I've done a reset and...

Ahyankee by Community Member
  • 217 Views
  • 5 replies
  • 0 kudos

Nest thermostat keeps turning on

My heating keeps coming on even though it is set to be off. I’m the only user. I want to set it for an hour in the morning, going off at 7, then coming back on c 7.30pm. The other night I woke up and the heat was blazing at 2am. if I check the app du...

Jill_S by Community Member
  • 138 Views
  • 1 replies
  • 0 kudos
to vote