Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Forget pin and of thermostat and cant access to the app dont know what to do
Someone changed the pin of the thermostat when im not at the home and even my nest app is not connecting really dont know what to do .
Nest learning thermastate 3rd generation: Will not re-connect to wifi
Our nest thermostat worked fine all of last year, but will not connect to our internet now. We have followed all trouble shooting recommendations including a factory reset, and it will still not connect. We likely need a new device, but cannot find a...
Wiring issue -New Gen4 thermostat
Recently installed a new Gen4 Nest thermostat. Used same wires/lettered connections that were used with Gen3 thermostat. Have a heat pump system in my home. AC side is working fine. My alternate heat source is Gas, but the app reports Electric. Is th...
X wire where i connect in the nest gen 4
I have a carrier ac which one have RC.G.Y.X wires x wire where i connect in the nest gen 4 can anyone please help me
Need help wiring nest gen 3
Wired it up yesterday and the battery kept dying on me even charged the battery and the house wouldn't cool stayed around 82 degrees Heres a picture of the old thermostat wiring any help would be greatly appreciated
Is my Lennox compatable with Nest
I'm trying to confirm if my Lennox VRF system. How do I upload a photo?
Nest (Gen 2) wont connect to HeatLink
I have had the Gen 2 Thermostat and Heatlink for a while. It used to once in a while drop connection but always reconnected when I went to the menu and clicked on check again. This time it just wont connect to the heatlink. Some of the stuff I have t...
Nest Thermostat not working
I installed a new Nest Thermostat in Dec 2023 and it had worked fine until yesterday when my wife texted me at work to say that the house was getting hot. I checked the Nest app and it showed blue (cooling) but it was not. When I got home, neither th...
Thermostat turning on repeatedly for only 7 minutes at a time.
My nest seems to keep turning on every 15 minutes or so for about 7 minutes at a time. This constant turning on and off is really starting to bug me and I feel like it is not good for my system. Is there not a way I can set a range for my thermostat?...
Nest learning thermostat will not recharge
I arrived home today and the AC was off. My nest learning thermostat had no to it power. I have taken it off to plug into a USB mini to recharge the to recharge the battery. It has been charging for 3.5 hrs and still has a low charge when I connect i...
