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Nest thermostat

BecerraY1
Community Member

Power went out in the house and the nest seems to be stuck with flashing green light and stuck in the G , I've reset it several times and it goes right back to the G ,what can be the issue ? 

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey BecerraY1,

 

Thanks for posting here in the Google Nest Community.


A blinking green light near the top of your Nest thermostat’s display means that it’s updating the software, starting up, or restarting. Typically, this will only last a minute or two. Once your thermostat has finished starting up, it'll turn on so you can use it.

 

If the light blinks green and your thermostat is unresponsive for more than 15 minutes, it may have frozen during the update.

 

  1. Try to remove and reconnect the display. Pull it straight off the base. Make sure the pin connector is lined up correctly and push it back onto the base. You should hear a click to confirm it is properly seated.
  2. If reconnecting the display doesn't help, you can manually restart it.

Thanks,

Archie

 

aatienza
Community Specialist
Community Specialist

Hey BecerraY1,

 

How's it going? Still need our help? Feel free to let us know if you do.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey BecerraY1,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie