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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

Nest learning thermostat

? Just installed my nest learning thermostat. I do not have a C wire. Will I need to periodically Remove and recharge the nest thermostat for it to work properly

Pen by Community Member
  • 348 Views
  • 4 replies
  • 0 kudos

Heatlink Faulty - No Power

Morning, my Heatlink unit has failed, I have checked Power and no issues, all fuses OK and boiler getting power.. I have held reset button for 30 secs and nothing. Hard reset nothing. Thermostat on wall now out of charge Responses to your standard ch...

Nest compatibility

 Hello!I was wondering if my AC System it's compatible with Nest thermostat.thank you in advance!

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Carloslzn by Community Member
  • 192 Views
  • 4 replies
  • 0 kudos

Tried Migrating from Nest to Google Home - totally hosed

Tried doing the migration from Nest app to Google Home. Now nothing works and I can't do anything in either app. Some details...- I have an early generation Nest Thermostat- I have a gen 2 Nest Doorbell.- I can't get into my Nest account using the cr...

JayT by Community Member
  • 475 Views
  • 6 replies
  • 0 kudos

Replacing a Bosch FR120 Thermostat with a NEST 3rd gen

Hi thereI am looking to replace my existing Bosch FR120 Thermostat with a NEST Gen 3 device. The current system is a two wire 24vDC device. From the forums available I get mixed views on whether this is possible or what is required to make it work.An...

jmclean by Community Member
  • 385 Views
  • 8 replies
  • 0 kudos

Scan QR but nothing happens

I have the nest thermostat and I cannot set it up. When I use the home app and scan the QR Code it reads the code but takes me right back to a screen where it's looking for another device. I have reset my phone and change the batteries in the thermos...

Ptzeitz by Community Member
  • 482 Views
  • 2 replies
  • 0 kudos

Offensive customer service

Had an issue with a nest thermostat. After 35 minutes on the phone, the agent ( Daniel) told me he couldn't help as he was in the USA and i was in the UK. 1. why did the app provide the US as a support option if they cant support the UK2. when the ag...

EL01 by Community Member
  • 214 Views
  • 3 replies
  • 1 kudos
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