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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4950 Views
  • 0 replies
  • 5 kudos

Nest Learning Thermostat - blinking green light

So I started a post back in January 2023 about my Nest Learning Thermostat blinking green light. I did the manual re-start to no avail but lo and behold it re-started by itself after a day or so. But it has been happening regularly, the thermostat bl...

Nang by Community Member
  • 2404 Views
  • 17 replies
  • 0 kudos

Nest replacement

I am replacing a nest thermostat with a nest learning thermostat and when I attach the new one to the wall it will not power on to finish set up. I have checked that all of the wires are inserted properly and pulled it off and connected it to a USB t...

Ahusted by Community Member
  • 372 Views
  • 7 replies
  • 0 kudos

Won’t reconnect to Wi-Fi

My Nest was working fine until Saturday when my internet went out. I had AT&T out to make sure it’s not my internet. It connected for a couple minutes when the tech was here. But went out again. I run through the steps and when setting it up it doesn...

Highdiver by Community Member
  • 242 Views
  • 4 replies
  • 0 kudos

Nest Heatlink - no power

Arrived home to no heating. No lights and not able to reset, the unit doesn’t do anything. I tested the contacts on the heatlink. The contacts who connect the termostat 3rd generation do not give any power. Can you deliver me a knew heatlink?thx in a...

Mathias77 by Community Member
  • 214 Views
  • 3 replies
  • 0 kudos

Heatlink failed- no power on the unit

Arrived home to no heating. An electrician diagnosed the problem as no power to our 3rd generation heatlink. No lights and not able to reset, the unit doesn’t do anything. With a newborn baby in the house I need to try and fix this asap. solutions an...

Racholdy by Community Member
  • 778 Views
  • 20 replies
  • 0 kudos

Fi ding usage history

How can I locate the usage history on my nphysical nest thermostat? Not the app. I've tried scrolling through the menu but I still can't find it

Fritz1 by Community Member
  • 199 Views
  • 3 replies
  • 0 kudos

Need help nest thermostat 1st gen

I have a 1st generation nest and I am trying to add it to my google home app and it asks for a QR or 6 digit number This does not exist on the 1st gen models no, I do not have the box as I got these over a decade ago. how do I set this up for my goog...

GaylaW by Community Member
  • 737 Views
  • 6 replies
  • 0 kudos

Google Nest will not connect to app after factory reset

Our Google Nest Learning Thermostat continues to give an error message every time we try to connect the thermostat to the Nest App. We have tried resetting the thermostat several times and also tried the factory reset several times, however we contin...

dpberry by Community Member
  • 321 Views
  • 5 replies
  • 0 kudos
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