Won’t reconnect to Wi-Fi

[Highdiver]

My Nest was working fine until Saturday when my internet went out.  I had AT&T out to make sure it’s not my internet. It connected for a couple minutes when the tech was here. But went out again. 
I run through the steps and when setting it up it doesn’t ask for language like it did before. It’s just flashing continue setup in app in English and Spanish. But it’s not working. Batteries are good. 

[David_K]

I would suggest first trying to restart it. See the "Manually restart if your Nest thermostat is frozen" section below:
Restart or reset a Nest thermostat - Google Nest Help

[Markjosephp]

Hello folks,

I wanted to stop by and see how I could help.

Thanks for the input, @David_K.

@Highdiver, I'm sorry to hear you're having an issue reconnecting your Nest Thermostat in the Google Home app, and I appreciate all the steps you've taken. Let's sort this out.

If you were able to restart your thermostat by taking out the batteries for at least 3 minutes to refresh, proceed by adding your thermostat to the Google Home app to complete the set-up process.

Please let us know if that helps.

Regards,

Mark

[Markjosephp]

Hi Highdiver,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,
Mark

[Markjosephp]

Hello Highdiver,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours. 

Regards,

Mark