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Nest Heatlink - no power

Mathias77
Community Member

Arrived home to no heating. No lights and not able to reset, the unit doesn’t do anything. I tested the contacts on the heatlink. The contacts who connect the termostat 3rd generation do not give any power. Can you deliver me a knew heatlink?

thx in advance

mathias

3 REPLIES 3

OannaCG
Community Specialist
Community Specialist

Hi there! Sorry to hear that, but no worries, I'll do my best to assist you. I've sent you an email with a form for you to complete it. Please let me know after you fill out the form. 

TudorL
Community Specialist
Community Specialist

Hi there, have you managed to check the form my colleague sent you? 

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.