04-18-2023 01:20 PM
Arrived home to no heating. No lights and not able to reset, the unit doesn’t do anything. I tested the contacts on the heatlink. The contacts who connect the termostat 3rd generation do not give any power. Can you deliver me a knew heatlink?
thx in advance
mathias
04-21-2023 06:21 AM
Hi there! Sorry to hear that, but no worries, I'll do my best to assist you. I've sent you an email with a form for you to complete it. Please let me know after you fill out the form.
04-24-2023 06:23 AM
Hi there, have you managed to check the form my colleague sent you?
04-27-2023 01:05 AM
Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.