10-29-2021 01:12 PM
I have 2 nest thermostats and one is not connecting to the Wi-Fi and is showing an W5 error code. I have tried everything on the troubleshooting website and it still isn’t working.
I am thinking I need to contact Google for a replacement. Any suggestions?
12-22-2021 11:09 AM
Hey JDB13,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
12-27-2021 12:42 PM
Hey JDB13,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
12-28-2021 11:37 AM
Hey JDB13,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake