Nest w5 error

[Nhuff89]

Hi, I'm getting an w5 error as of yesterday (going on 20 hours now). My Wi-Fi is strong and still working on all other devices. Nothing has been changed.

I have completed all of the steps that are recommended on the forums, including resetting the network /the nest thermostat.  

I rather there may be a problem with the Wi-Fi chips in my unit. What should I do?

[Jake]

Hey Nhuff89,

Apologies for the late reply and for the trouble you have experienced. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey Nhuff89,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey Nhuff89,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake