Nest thermostat

[Nwood]

My thermostat is showing continue setup on app, i set it up on app but its still showing the same thing and I can’t do anything

[Markjosephp]

Hello Nwood,

Thank you for taking the time to let us know about your inquiry. I'd love to help.

Your Nest Thermostat might have been accidentally removed from the app, or the setup isn't finished. To make sure it's properly configured, please follow these steps here:

1. Remove the thermostat display from its base.
2. Take out the batteries for at least 3 minutes before plugging them back in to restart.
3. Make sure that your phone's Wi-Fi and Bluetooth are on and that no other Bluetooth devices are connected to it.
4. Open the Google Home app and proceed by adding the device.

Let me know how it goes.

Regards,

Mark

[Markjosephp]

Hey there,

I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.

Thanks,

Mark

[Markjosephp]

Hi Nwood,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

Thanks,
Mark