03-28-2024 11:15 AM
03-29-2024 05:58 AM
Which model of thermostat do you have? You can check here:
How to tell which Nest thermostat you have - Google Nest Help
First thing I would check is that you're not experiencing a well known issue:
Troubleshoot a Nest thermostat w5 code - Google Nest Help
If not, try these steps:
Nest thermostat is offline - Google Nest Help
After several minutes, can your thermostat see any Wi-Fi networks at all?