02-07-2025 05:52 AM
Fed up we got nest system in 2020 they all have been replaced numberous times. Its a joke at this stage pleading with Google. It was our architect that recommended the system. Google are refusing to replace the lastest one but offering us 100 stg against new thermostat. When you buy on the google site. No availability at the minute. It takes two or three weeks to get new thermostat by the time the electrician is available. Sitting in the cold now. Have to repeat issues over and over again on the chat. Going to rip it out.
02-07-2025 06:30 AM
What is wrong with the current thermostat?
02-07-2025 06:34 AM
The thermostat keeps on rebooting and wont turn on. Its broken
02-07-2025 07:38 PM
How is it wired?
What type of system do you have? Conventional, heat pump, heat only, boiler, etc.
02-10-2025 02:03 AM
Its wired system, gas boiler.
02-11-2025 12:08 AM
I'm unsure what you mean by "Its a wired system"?
Can you post a picture of its base showing the wiring?
02-11-2025 12:50 AM
@Patrick_Caezza
Have you considered they might be in the UK/EU with a wired Heat Link system? I assume they have a Heat Link, when users state 100 stg for example, and boiler!
I have no idea, and that’s where the forum fails! We still do not have separate country options!
02-11-2025 01:42 AM
No havnt but now you cant get a replacement for the Thermostat 3rd generation. To top it off they are only offering 100 Stg allowance for Google nest Thermostat E. A total different system. Eventually got it out of them.