cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest thermostats don't reconnect to WiFi

Bimyamin
Community Member

My Nest thermostat app works perfectly well as long as the two thermostats I have are running online; however, I am not at home most during the day, so I turn them off (through the app) when I leave for work. When I am about to leave work, 10 hours or so later, I try to turn them back on, and they never reconnect to WiFi. They never come back online. The app just keeps them turned off even though I set them to cool... nothing. They remain off until I manually turn them on when I get home. This is annoying since down south here the house is at 91 degrees when I get back home. What is happening?

3 REPLIES 3

Ryan_G
Community Specialist
Community Specialist

Hi Bimyamin,

 

Thanks for reaching out here in the Google Nest Community.

 

I'd like to jump in here and check a couple of things for us to further assist you. Which Nest Thermostat are you using? Do you have a C (common wire) connected to it? Also, may I know how you turn the Nest Thermostat on from the display?

 

Let me know by replying to this thread.

 

Regards,

Ryan

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how's your thermostat now? Still need our help?

 

Best, 

Melba

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Best regards,

Ryan