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Nest thermostats

Lj69
Community Member

Anyone know why my nest thermostat has all of a sudden stopped connecting to heat pad and wireless network....ive followed instruction to try to reconnect it but it won't reconnect 

2 REPLIES 2

Ryan_G
Community Specialist
Community Specialist

Hey Lj69,

 

Thanks for reaching out and I'm sorry to hear about what happened to your thermostat.

Could you tell us if you're getting any messages? Did you try to reset your network by going to your thermostat settings > reset then select network?

 

Let me know how it goes by replying to this thread.

 

Regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey Lj69,

 

I just wanted to follow up and see if you are still in need of help? Please let me know, as I would be happy to answer any questions you may have.

 

Best regards,

Ryan