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Nest thermostst just stopped working

Cidniz
Community Member

Hello all, my nest learning thermostat just kinda stopped today. It no longer recognizes that it's attached to the base. I checked the wires, recharged it, but when I put it on the base it just says, attach to base and blinks green on top. 

4 REPLIES 4

laurentbourg
Silver Product Expert
Silver Product Expert

I assume you also tried to restart it by pressing it down for 10 seconds?

Yes, it was the base itself, went bad somehow. Replaced the base and the unit worked fine again. 

laurentbourg
Silver Product Expert
Silver Product Expert

Great to hear your problem is resolved. 

Chay
Community Member

I have the same problem can you tell me how did you geta base replacement. Thanks