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Nest thinks I have a heat pump; Does not recognize A/C

Seth1
Community Member

‎07-12-2023 05:37 PM

Tried installing a Nest Learning Thermostat. I have a conventional furnace and conventional air conditioner, and the old thermostat was working fine. The Nest thermostat is saying I have a heat pump (I do not) and does not recognize that I do have an air conditioner.

Photos of the wiring from the old thermostat and the new Nest thermostat are included (note that the old  furnace was wired to "RH," and had a jumper wire from "RH" to "RC"). Any ideas what could be wrong?

Old.jpgNew.jpg

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3 REPLIES 3

roverton00
Community Member

‎07-13-2023 10:07 AM

It looks like the blue wire (old terminal Y/O)should be plugged into the Y1 slot.

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Seth1
Community Member
In response to roverton00

‎07-13-2023 04:13 PM

Thanks, seems to have worked!

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Jenelyn_O
Community Specialist
Community Specialist
In response to Seth1

‎07-13-2023 04:42 PM

Hi folks,

 

Thanks for posting in the Google Nest Community forum. It looks like you have come to a solution, so I'm going to lock this thread in 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

 

I appreciate your input, @roverton00.

 

Best,

Jenelyn

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