Support changes to our earliest generation Nest Learning Thermostats Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Hi All,I fitted my Nest 3rd Gen thermostat about a year ago and all seems good.One thing I would like to know is should the hot water (water tank) scheduling still work if internet access is unavailable?So a few weeks back I woke up to find the inter...
Hi there, I have seen many threads that were already closed but my Nest E thermostat is stuck on the black screen, we’ve tried already all recommended trouble shooting. Let the battery die down over night, put it into the PC with USB cable, attempted...
I need an alert when there is a power outage and my furnace will not be able to run. I have a UPS on my internet so WiFi will be available.A push notice at the safety temp may be too late if my UPS has already run out. I can't afford to let my pipes ...
The top picture with labeled wires is coming straight out of HVAC system and then into the old thermostat converter box, with only red/white/green/blue (no yellow) exiting. I idiotically didn’t take a pic of the old wiring, but I know there was a ju...
I have terrible night sweats. Opening the app to an "offline" screen at 2am has become a source of extreme rage. I'm about to rip it out of the wall. Anyone else have this issue? (The sweating or the offline thing. I just need some comraderie before ...
HelloOur Nest keeps changing on its own randomly. It will drop to 50 or change to 89 or 90. We have spent weeks with Google Tech support chat who after being escalated over and over say, we have run out of options, please feel free to buy a new produ...
I removed the temperature sensors from my old nest account and then deleted the account. In trying to add them to my new google account for nest I get the error that the temp sensors are still associated with my old account. please help as I have 4 o...
Was working fine now it appears to be dead - it has power but no light - tried a 30 second rest but still dead, and the thermostat will not connect
I'm getting e79 error which is indicating no power detected on common wire, however multimeter measurements show 26v from Red -> Common so power seems ok. Any ideas how to debug further?
I am trying to enter the key code into my nest app on my iPhone but whilst in the app my iPhone keyboard will not let me type a hyphen, which is in the code. The gentleman a spoke to on the helpline could not help. Apple could not either and say it i...
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