Nest wont connect to app or find wifi

[SarahA1725]

I have had a nest before in a rental and didn't have this issue.  This new house I have tried many times to reset,delete the app and re download .... nothing seems to work please help! 

[Anonymous]

What error message do you usually get?

[Jeran]

Thank you for helping out on this thread, eveluna!

Hey there SarahA1725,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran
 

[Jeran]

Hey there SarahA1725,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[EdwardT]

Hi SarahA1725,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward