Nest

[diazsusan92]

The best show connected to the wifi but when i go to my Google home app it's shows it's offline this Keep happening even after i rest it and everything

[EdwardT]

Hi diazsusan92,

Thanks for reaching out. I'm sorry to hear that you're having an issue with accessing your Nest Thermostat on your Google Home app. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• What is the version of your Google Home app?

If you haven't yet, you could click on this link for some troubleshooting steps you could try.

Let us know how it goes.

Thanks,

Edward

[EdwardT]

Hi diazsusan92,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba