NestThermostat

[Ceph_Armienta82]

My thermostat read needs battery charge, I thought it ran through our home electrical system wth, so we charged it,  NOW it keeps going into ops mode?..can somebody help please. 

[Houptee]

Do you have a C wire connected?

The battery will not stay charged if you do not have a C wire.

[Markjosephp]

Hi folks,

I wanted to stop by and see how I could help.

Thanks for the assistance, @Houptee. That helps.

@Ceph_Armienta82, most of the time, your heating and cooling wires can be used to charge the internal batteries in Google Nest thermostats. To reliably supply power to their thermostat, you might occasionally need to connect a common wire, often known as a C wire, or the Nest Power Connector. If you have the Nest Thermostat (2020), it often requires a C wire to work.

Have a look at this article and let us know if you need more help.

Thanks,

Mark

[EdwardT]

Hi Ceph_Armienta82,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[EdwardT]

Hi Ceph_Armienta82,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward