08-23-2021 12:16 PM - edited 08-23-2021 12:16 PM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster: Marcelo Silva 9629
06-21-2023 04:44 AM
I have the same issue. History shows that A/C ran several times on a day, but shows "no usage"
06-25-2023 12:57 PM
Hi grohwer,
Thanks for reaching out. I'm sorry for the delay. Is there an instance where you perform a hard restart (press and hold display for 20 seconds) or your Nest Thermostat shuts down because of power loss? The issue might happen because your thermostat went through a non-orderly restart at some point that day. A non-orderly restart simply means the thermostat wasn’t restarted properly by selecting Settings > Reset > Restart in the thermostat interface.
Best,
Jenelyn
06-28-2023 02:22 PM
Hi there,
Checking if you still need help. Please let me know, as I'll be willing to assist you further.
Thanks,
Jenelyn
06-29-2023 02:25 PM
Hey grohwer,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
Regards,
Jenelyn