AC option has disappeared

[Margiep63]

• When I switch my thermostat to settings the AC option is not there. Only have heat and eco 

[Jenelyn_O]

Hi Margiep63,

Thanks for reaching out. I'm sorry for the delay. Your Nest Thermostat might not detect your AC wire. Could you please check your thermostat wiring diagram? Also, check if your AC wire is properly attached to the Y or Y1 terminal. Ensure to turn the breaker off before touching or checking the wires. 

Best,

Jenelyn

[Jenelyn_O]

Hi there,

It's me again! I just want to check if you still need help. Please let me know, as I'll be willing to assist you further.

Thanks,

Jenelyn

[Jenelyn_O]

Hey Margiep63,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn