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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23651 Views
  • 0 replies
  • 8 kudos

C Wire Adaptor Install Photo - Is this Not Right?

Bought the C-Wire adaptor, followed the instructions provided. Heating only system. After installing the adaptor, the thermostat still works, which says to me the thermostat wires are hooked up correctly through the adaptor. There's still no power th...

Photo Dec 06, 11 24 36 AM.jpg Photo Dec 06, 11 23 28 AM.jpg
Clueless by Community Member
  • 532 Views
  • 1 replies
  • 0 kudos

How To Change Sensor Schedule - Please Help!

Please, please, please - I need a way to control which sensor the thermostat is using based on my schedule. The predefined ones absolutely do not help me because they don't align with my life.I know this is not supported in the Android app. I know th...

RobDude by Community Member
  • 524 Views
  • 0 replies
  • 4 kudos

Lost nest thermostat panel

Hello! We just got the Nest Thermostat from the utility company, but after unpacking the box, lost the basic circular plastic panel that comes with it. How could I get a replacement? Thank you!

novci by Community Member
  • 321 Views
  • 0 replies
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Stop Nest Thermostat changing to high temperature

My thermostat upstairs (I also have one downstairs) keeps adding in a random 23.5’C temperature into it’s schedule. I keep having to delete this.I don’t understand why it keeps doing it (I never have the temperature on either thermostat above 21’C, a...

Nest Thermostat E with Honeywell 9400C

Hello there,I ran through the compatibility checker at g.co/nest/works and it seemed that the Nest Thermostat E was compatible with the Honeywell ST9400C. However, I think the Honeywell unit has the Wifi built in to the thermostat transmitter, which ...

zingfharn by Community Member
  • 403 Views
  • 0 replies
  • 0 kudos

Cwire

I bought a nest thermostat and I bought a cwire connector.. I then paid 100$ for a guy to come install it.. when he first got here he said it wasn’t compatible then after a call with his boss he made the thermostat work.. he said he didn’t need the c...

Wickitt by Community Member
  • 299 Views
  • 0 replies
  • 0 kudos

Continuous disconnection from WiFi

I have two thermostat one in my bedroom and one in aisle.The one in bedroom keeps disconnecting from WiFi. I already bought a WiFi extender just to be sure the signal of WiFi connection is stronger but no luck. It still disconnecting. Sometimes for a...

fabreg by Community Member
  • 1009 Views
  • 2 replies
  • 1 kudos
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