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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 8 kudos

Nest Thermostat Randomly Doesnt Work

Hello, my Nest Thermostat continually and randomly disconnects from the Heat Link. Works for days fine then spends an evening disconnecting. Ready to throw it out the window. The thing DOES NOT work. Sick to death of switching it on and off. Is it ju...

HughR by Community Member
  • 2065 Views
  • 12 replies
  • 0 kudos

Nest Thermostat blank screen

Hi,so i just installed NEST snow thermostat in my home, the screen remains blank , when i touch it then it shows the temperature readings, i checked the batteries they are good, i also tried changing the thermostat preferences to " wake up when someo...

him00719 by Community Member
  • 1995 Views
  • 5 replies
  • 0 kudos

My nest app can't connect to the machine learning Therostats

I want to connect my Nest Learning Thermostat with my Nest app on my iPhone. My Nest App is the latest version. the Nest Thermostats software version is 6.2-22I tried scanning the QR code, entering the key, but I always get a connection error. the er...

Nest thermostats

I have cleared and reset the heating schedule to maintain a constant 72 degrees F. But the temperature drops to 65 degrees during the night. Then it takes all day (!) to climb up to 72. I have cleared the eco features—including the “away” status. Why...

Wil1 by Community Member
  • 914 Views
  • 4 replies
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No power to Nest Heat Link unit

Hi,My nest 3rd gen heat link has lost all power and seems to be dead, please advise on fix or how to claim a new unit - it is less than 12 months old.ThanksAlex

alexmac by Community Member
  • 514 Views
  • 0 replies
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Nest Thermostat E

Hi, moved into a new house that has a Nest Thermostat E already installed. Did the factory reset so we could set up an account and it is taking us through the installation process. But it is already installed! Not sure where or how I have gone wrong....

AlexP1 by Community Member
  • 406 Views
  • 0 replies
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New house

Hello! I just bought a new condo and the previous owners are still connected to the nest thermostat. Is there a way for me to disconnect them or do I have to reach out to my realtor to connect with the previous owners?

Easter Egg or Hack?

My Next started giving me odd, maybe customized comments on the settings screen including: From the garage on Alma DriveIt's not squirrelsMy friends call me Harry .... It's maybe an Easter egg but if not, it creeps me out! Anyone else get these? And ...

Ashly by Community Member
  • 2056 Views
  • 4 replies
  • 1 kudos
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