cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21771 Views
  • 0 replies
  • 6 kudos

Nest Thermostat Gen 3 orange but no heat (has C wire)

It was 20 outside this morning and feels extremely cold inside. Heat not coming on despite display showing orange. I have had techs look at the furnace and wiring and all is the way it should be, but no heat and we have been cold and it is supposed t...

How do i check the status of my case

My new Thermostat e is stuck on an arrow and home screen when powering on. Tried everything but nothing works and app cannot detect it also. Case was raised but i don't know the status of it as yet. Was promised that latest today will hear back but n...

Manishr by Community Member
  • 1637 Views
  • 2 replies
  • 1 kudos

Display is blank

My nest learning thermostat is blank and not resetting. My heating will not turn on. Any ideas??

Defrost77 by Community Member
  • 305 Views
  • 0 replies
  • 0 kudos

Google nest learning thermostat Steel plate

The steel plate I received has a damaged thread that is not allowing me to mount it to the wall. How do I get this replaced? I'm looking forward to installing my new device asap!

blee6080 by Community Member
  • 502 Views
  • 1 replies
  • 0 kudos

Multi Zone System - thermostat controlling wrong room

We have a multi zoned system. Recently the Bedroom thermostat #1 started controlling the office temperature and the Office thermostat #2 started controlling the bedroom temperature. These have worked properly for the last year but now all of a sudden...

WiFi error W5 code

Hello. I’ve had a Nest 3rd gen Learning Thermostat for about 5 months now and it’s been awesome! Two weeks ago it went offline and started showing error code W5. It isn’t seeing my router and I’ve tried all the troubleshooting steps repeatedly, resta...

newbe888 by Community Member
  • 643 Views
  • 1 replies
  • 0 kudos

My best Thermostat isnt working - no heating or hot water

Hi, we’ve woken up this morning with all the Nest displays and thermostat off, flashing red and the app states offline. I’ve taken the thermostat off and plugged into USB charging port but now I’m just getting a message saying the thermostat is resta...

Melraven1 by Community Member
  • 712 Views
  • 3 replies
  • 0 kudos

Home app crashes when scanning QR code for nest thermostat

I am unable to connect my nest thermostat to the Home app on my iPhone X. I go through the connection steps in the Home app, but every time I scan the QR code on the thermostat the app crashes and returns to the main screen. Troubleshooting steps I’v...

Sinceyous by Community Member
  • 2759 Views
  • 4 replies
  • 1 kudos
to vote