06-21-2023 08:33 AM
06-25-2023 01:06 PM
Hi Margiep63,
Thanks for reaching out. I'm sorry for the delay. Your Nest Thermostat might not detect your AC wire. Could you please check your thermostat wiring diagram? Also, check if your AC wire is properly attached to the Y or Y1 terminal. Ensure to turn the breaker off before touching or checking the wires.
Best,
Jenelyn
06-28-2023 02:18 PM
Hi there,
It's me again! I just want to check if you still need help. Please let me know, as I'll be willing to assist you further.
Thanks,
Jenelyn
06-29-2023 02:21 PM
Hey Margiep63,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
Regards,
Jenelyn