cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

New Nest Thermostat + Heat n' Glo Fireplace

jzacuto
Community Member

‎11-10-2023 10:40 AM - edited ‎11-10-2023 10:56 AM

I added a 24-volt adapter to my fireplace setup to give the thermostat power, leaving me with R, W, and two wires from the adapter. The recommendation I received was to connect W to W, one of the wires from the adapter to C, and the other wire from the adapter and R *twisted together* to R. 

This setup works, but I've noticed that once the thermostat cycles off, it can take a very long time to get it back on. Is this long wait time normal, or is this a result of this setup? As found online, but this isn't mine:

615V0NnOaHL.jpg

0 Kudos
Reply
1 REPLY 1

zoeuvre
Community Specialist
Community Specialist

‎11-13-2023 12:56 PM

Hi jzacuto, 

 

Yikes! Let's see what's going on. Please send us a photo of your previous thermostat wiring configuration and how you exactly connected the wires to the Nest Thermostat 2020's base so we can take a closer look. Also, take note that Nest Thermostat's terminal could only have one (1) wire connected to it. An adapter can only be installed through your furnace control board, and we only recommend installing the Nest Power Connector to deliver consistent power from your HVAC to the Nest Thermostat.

 

I'll look forward to your response. 

 

Best,

Zoe 

0 Kudos
Reply