10-14-2022 07:49 PM
We just installed our new google nest e following all steps. We connected all wires where they should go and made sure it clicked. We turned on our power source and the thermostat is unresponsive. It’s not turning on, it’s not blinking lights. Not sure what to do?
10-18-2022 10:57 AM
Hello jacqrhea,
I'm sorry if you have to go through this. We'd like you to have a better experience with your new Nest thermostat. Let's see what's going on.
Please give these steps a try:
Let me know how it goes.
Best regards,
Mark
10-21-2022 11:45 AM
Hi there,
I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.
Best regards,
Mark
10-22-2022 12:02 PM
Hello jacqrhea,
I want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.
Best regards,
Mark