New home old nest

[Carecooks]

I just bought a house that has a nest. I’ll be remodeling the house for the next 3 months and haven’t installed wi-fi yet. The Nest was programmed by the prior owners and I’d like to do a factory reset because I just got an extremely high PG&E bill for a place that I don’t live in.  Google suggests going to Setting>Equipment before doing the reset so that I can copy down the wiring info.  However when I press Settings nothing happens. Any suggestions? 

[MelbaDT]

Hey Carecooks, 

Sorry for the delay but thanks for posting. 

The wiring info would still be there and would not be reset when you perform a factory reset on the Nest thermostat. However, if you still need to have a copy of the wiring info, I suggest that you take off the thermostat display from it's base then take a photo of the wires from there. 

Best, 

Melba

[MelbaDT]

Hi there, 

Checking back in — feel free to let us know if you still need help with your thermostat. We're always here.

Best, 

Melba

[MelbaDT]

Hi, 

Since it's been since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one should you have more questions or have other concerns in the future. 

Best, 

Melba