New house

[Hilaryg]

My daughter has just moved into a new house and none of us have any idea what to do with the existing nest system. How do we start please?

[kiltguy2112]

Go to this page, find which Tstat she has, reset it, and follow the setup prompts.

https://support.google.com/googlenest/answer/9246551?hl=en

[MelbaDT]

Hey folks, 

Thanks for your answer, kiltguy2112. 
 

Hilaryg, I'm chiming in to check if everything is good here. Have you had the chance to try the suggestion above by following the step on the link provided?

Best, 

Melba

[MelbaDT]

Hey Hilaryg, 

Checking back in — how's your thermostat now? Still need our help?

Best, 

Melba

[MelbaDT]

Hi, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba