01-15-2022 08:26 AM
I have a new phone and cannot pair it with my thermostat
01-20-2022 10:26 PM
Hey masidsha,
Thanks for posting and sorry for the delay. I want to look further into this.
A few questions — are you getting a message or a code on the Nest app of your new phone? If yes, what is it? Also, what is the exact make and model of the new mobile device?
Best,
Melba