05-29-2022 02:19 AM
Could really use some help. Replaced my thermostat with the Nest learning thermostat - got it to connect but the fan would never run. resulting in no AC or heat to work
Now the WiFi is disconnected and I can’t do anything.
05-29-2022 10:34 PM
It looks like your original thermostat uses a proprietary interface that is not compatible with any Nest thermostat.
06-03-2022 11:36 PM
Hey folks,
Thanks for your answer, Patrick_Caezza.
Tina12, I'm chiming in to check if everything is covered here. As was mentioned above, your system as indicated on the wire labels is not compatible with our Nest thermostats. You may check this link for more information: https://bit.ly/2KOTqgW
Best,
Melba
06-06-2022 11:58 PM
Hey Tina12,
Checking back in should you have any further questions about this.
Best,
Melba
06-08-2022 12:06 AM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
Best,
Melba