08-17-2023 03:23 AM
Hi. My new nest 1.4 unit is making a faint but constant clicking sound that I can best describe as the sound of an old hard drive, can someone help me turn it off!?!?!
08-22-2023 09:36 AM
Hi Hemini,
Thanks for reaching out. I'm sorry for the delay. The heating, ventilation, and air conditioning (HVAC) system makes strange noises: chattering, stuttering, clicking, or thumping — this can be caused by your system turning on and off rapidly. I just want to confirm, do you have a C wire installed?
Also, try to restart your Nest Thermostat by going to the Settings to refresh its software.
Best,
Jenelyn
08-22-2023 10:36 AM
Hi Jenelyn! I sold it, thanks for getting back to me though
08-22-2023 11:36 AM
Hi there,
I understand. If you have questions or concerns, feel free to let us know. We'll be willing to assist you.
Kind regards,
Jenelyn