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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21771 Views
  • 0 replies
  • 6 kudos

Heat Link Generation three - no power

Hi,Our Gen 3 Heat link has failed. . I have fully tested the unit and it has 240v to it and the thermostat is ok. There is no LED on, and i have tried all the steps as indicated on previous posts.How do I go about claiming for one under warranty plea...

NinoMistry by Community Member
  • 1524 Views
  • 6 replies
  • 1 kudos

No Nest App screen on thermostat

All the instructions on the nest app to get an entry key say to go to the nest app option on the thermostat and select entry key, however on my v3 thermostat there is no nest app option.Should I have this option ?

Fatbob by Community Member
  • 1078 Views
  • 3 replies
  • 0 kudos

Gen3 HeatLink failed

Hi,Our Gen 3 Heat link has failed. We need a new unit. I have fully tested the unit and it has 240v to it and the thermostat is ok. There is no LED on, and pushing the button makes no difference. The problem started with Heat link losing coms with th...

paulosgsm by Community Member
  • 2874 Views
  • 11 replies
  • 0 kudos

Resolved! Nest Thermostat Auto-Schedule is 'Off' but Nest still raises temp setting in the middle of the night

I like it cold at night, but Nest thinks I'm more interested in saving money. I've gone through every setting to make nest a 'dumb' thermostat but it seems to be winning.Is there a way to command Nest to accept my set temperature and make it cold?I'm...

Pescy by Community Member
  • 25406 Views
  • 15 replies
  • 6 kudos

e74 Wiring Report

Says no power to Rh wire. Been working fine until now. I’ve turned the breakers off and back on an i’ve removed the wire and reset it and still get same error. help?

Df by Community Member
  • 1163 Views
  • 2 replies
  • 0 kudos

Nest Thermostat installation

I am installing a Nest thermostat to replace a two wire Honeywell. I replaced the original wiring with 8/5. I have no trouble wiring the thermostat. The problem came in the furnace. The gas furnace has five wiring slots: G, Com 24V, W, Y, and R. I wi...

Larry by Community Member
  • 1151 Views
  • 3 replies
  • 0 kudos
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