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No Yellow wire

Jworobe
Community Member

I do not have a yellow wire. Whet next?

6 REPLIES 6

Jake
Community Specialist
Community Specialist

Hey Jworobe,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Jworobe,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble with the wiring, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jworobe
Community Member

Sorry Jake, 

My first response apparently didn't get through.  To answer your question; no it is not installed.  Yours was the only response I got, and it did not address the issue. Apparently, since I only have heat (no air) I do not get a yellow wire, so this thermostat is useless to me.  I was thinking about a jumper like I have now, but I didn't want to blow anything up.  Can this thermostat still be used and if it can, how do I address the yellow wire that I do not have?

 

Jake
Community Specialist
Community Specialist

Hey Jworobe,

 

I am sorry to hear you are still having trouble, and I would be happy to help out the best I can. Please be aware that Nest Thermostat's are not compatible with jumper wires, and it could cause damage to your system if one is installed to the device. 

 

Do you mind me asking if you are able to send in a picture of your current wire setup for me to review? Another option I would recommend is having a Nest Pro come out and take a closer look. They would be able to review the HVAC system, and ensure the device is installed properly. Please let me know once the picture has been sent, and I will be happy to review.

 

Best regards,

Jake

Jworobe
Community Member

Here is the photo  Screenshot 2021-11-24 113832.pnghe current wiring.  

AJ8
Community Member
  • I am having problems too…i do not have a yellow wire as my system does not have an air conditioner